For Emergency Service Call (603) 898-5455 and Press 2, we currently only handle existing customers, commercial customers and customer in good standing. This service is typically for outside normal business hours or same day service issues requiring immediate attention.

Our on-call service refers to a service provided by professionals that offers immediate assistance and support for access control systems, video surveillance systems, alarm systems in case of emergencies, issues, or security breaches. Access control systems are designed to regulate and manage entry to a property, building, or specific areas within a facility. An on-call access control service ensures that any access-related problems are addressed promptly to maintain security and safety. Here's how it typically works:

Emergency Access: In case of an emergency situation, such as a lockdown or the need for immediate entry, authorized personnel can contact the on-call access control service. This service allows for swift access to the premises while still maintaining security protocols.

System Malfunctions: Access control systems can sometimes experience technical glitches or malfunctions. If access cards, key fobs, biometric readers, or other components fail to work correctly, the on-call service can troubleshoot the issue remotely or dispatch a technician to resolve the problem.

Lost or Stolen Credentials: If an employee loses their access card or key fob, or if it's stolen, the on-call service can deactivate the lost credentials and issue replacements to prevent unauthorized access.

Lockout Assistance: In case an individual is accidentally locked out of a secure area due to a malfunction or other reasons, the on-call service can provide assistance to regain access.

Security Breaches: If a security breach or unauthorized access is detected or suspected, the on-call service can take immediate action, such as locking down affected areas, investigating the breach, and implementing corrective measures.

Remote Access Control: Some access control systems can be managed remotely through a secure online platform. The on-call service can remotely grant or restrict access as needed.

Scheduled Changes: In situations where access permissions need to be modified urgently, such as revoking access for a terminated employee, the on-call service can make the necessary changes promptly.

System Monitoring: The on-call service may monitor the access control system for any anomalies, unusual activity, or security threats. If anything suspicious is detected, appropriate actions can be taken.

Regular Maintenance: The on-call service can schedule routine maintenance and inspections of the access control system to ensure its proper functioning and address any potential issues proactively.

When considering an on-call access control service, it's important to partner with a reputable and experienced security company that specializes in access control systems. Make sure to inquire about their response times, availability, and the scope of services they offer. Additionally, familiarize yourself with the terms of the service agreement and any associated costs.

An effective on-call access control service contributes to maintaining the overall security and integrity of your premises by ensuring that access control systems are operational, secure, and responsive to changing needs and emergencies.