So how do you know if a VoIP telephony system is right for you? There are several factors that lead businesses to make the switch.

  • Your phone system is at end of its life
  • Your business is moving offices and you anticipate having to expand your legacy phone system. VoIP provides a more cost-effective solution.
  • The cost of managing your legacy system is rising, and you want to maintain control over your own system
  • You have a highly mobile workforce and want to ensure your employees can always be easily reached, even when they're not at their desk.

System that scales: Analog PBXs have historically handled dozens of users, but IP PBXs handle hundreds of users simultaneously. For telecom providers, this means an opportunity to provide managed VoIP PBX hosting to businesses, but for the businesses themselves, it means that ever-larger groups of workers and entire companies can easily go to an open-source VoIP product and not look back.

Simplicity: Rather than hire telecom specialists to figure out or expand your PSTN system, you can maintain and improve your company’s VoIP system using the IT specialists you already have on hand.

Free conferencing: Conference calls via PSTN services are invariably expensive and usually require participants to call in. VoIP PBXs offer conference-calling from between 2-50 people for nothing. With these services in place, there’s no sense in continuing to pay for PSTN-based services a moment longer.

Future-proofing: As opposed to PSTN phones, VoIP phones and software are planned with flexibility and upgrading not just in mind, but expected as a matter of course. As chip and transmission speeds become faster and new features are developed, the savings from using hardware and software that are designed to adapt to new technologies and protocols only increase.


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